A month ago Samsung announced that it was recalling Galaxy Note 7 phablets and urged users who had bought the device to return it to stores. It was Samsung’s reaction to reports about users being injured as a result of the phone overheating or even exploding while charging. It turned out that the problem was due to faulty batteries and the only responsible answer was to recall the Note 7. The thing is, though, that a significant number of defective devices are still unaccounted for and chances are high that they already have or soon will hit second-hand smartphone market. Here’s how to recognize a non-explosive phone if you are planning to buy a used Galaxy Note 7.
The Galaxy Note 7 has been giving users some serious scare recently. Here’s what you should pay attention to in order to avoid danger if you plan to buy a second hand handset.
All new Galaxy Note 7 phablets will have a green battery indicator instead of a white one. The indicator will appear in three places – status bar, Always On Display screen and Power Off prompt screen. However, there’s a teeny tiny problem with this method – battery indicator won’t be green out of the box. The indicator will change color only after software update which makes it not 100 percent reliable, since many users don’t bother to install updates out of laziness, or because they are afraid to mess something up or simply don’t know how to do it.
Black box on the label
If you decide to buy a used Galaxy Note 7, make sure it comes with original box. When you get the box, look at the label on the bottom where IMEI and other important numbers are. New Note 7s will have a small black box in the top right corner of the label. If it’s there, it means that the phone is safe to use.
If you are still unsure where you can safely plug your used Note 7 to a charger, check the phone’s IMEI number. You can find the number on the label on the box or you can look it up in the Settings app under About Phone or General Management > Status > IMEI information or Serial number. Once you have the number, you can enter it in Samsung’s IMEI checker to see whether your device is safe to use. Alternatively, you can use Samsung+ app to check information about the recall.
Samsung asked users to return their Note 7s to stores and said it would be replacing faulty units with new ones. Users will be able to grab another Note 7, the Galaxy S7 or S7 Edge, or opt for full refund. New phones should be ready to be picked up no later than September 21 which means that they may already wait in stores. However, there’s always a risk that some users will try to sell their phablets rather than bring them to stores to be replaced. If you recently bought a used Note 7, follow the steps above to make sure that the device is safe to use.