Tips on buying used phones.
Before you buy a used phone:
Read carefully the description of actual cosmetic condition of the phone. Determine how heavily the phone was used on a scale from 1 – 10, where 10 stands for near new, mint condition and 1 is a beat up unit which should be recycled.
Don’t determine the condition of the phone by inspecting the picture on the seller’s site. Most of the pictures online are stock photos and do not represent the actual phone being sold.
Verify what accessories are included. Usually they are not the same as in the original retail box.
Check if the phone comes with a user guide, manual or Getting Started Guide. In many cases used phones come without the manual. It can be downloaded from our pages.
Ask for a return policy. Since the used phone’s manufacturer warranty has expired, you will still be covered by the distributor warranty which is usually between 7 – 45 days.
Get an extended warranty. For a low monthly cost, an insurance company will handle any problems with your used phone including repair or refund of the purchase cost.
CDMA phones like Verizon, Sprint or Metro PCS require ESN activation. Verify before purchasing or shipping the phone that the ESN number is clear, not reported as lost or stolen in the operator system.